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Level 1: Joiner
Posts: 2
Registered: ‎03-07-2020
Accepted Solution

Late Payment

My payment will be late this month - can I be stopped from getting cut off?
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Level 68: Extraordinaire
Posts: 15,596
Registered: ‎31-03-2010

Re: Late Payment

@Lucy5 

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

Other customer service numbers in the link below.

Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



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Level 1: Joiner
Posts: 2
Registered: ‎03-07-2020

Re: Late Payment

Thank you ☺️