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KEEP NO O2 PAYG TO O2 PAYG

Anonymous
Not applicable

THE SIM FROM MY OLD PHONE WONT FIT MY NEW PHONE WHAT DO I DO ? THEY ARE BOTH O2 PAY AS YOU GO.

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MI5
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Here you go

http://swapmysim.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 3 of 11
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MI5
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Just do a sim swop.
I'll get you the link.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 11
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MI5
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Here you go

http://swapmysim.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 11
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Cleoriff
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If you need a new sim becaue your old one doesn't fit into your new phone then order one here

https://www.o2.co.uk/shop/sim-cards/pay-as-you-go/  Or contact customer services to request one... http://www.o2.co.uk/contactus  or better still go instore and pick up a new one and they will do the swap for you

Veritas Numquam Perit

Girl in a jacket
Message 4 of 11
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MI5
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It read to me that they already had the sim....?
"THEY ARE BOTH O2 PAY AS YOU GO."
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 11
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Cleoriff
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@MI5 wrote:
It read to me that they already had the sim....?
"THEY ARE BOTH O2 PAY AS YOU GO."

I see what you mean Rich... but the way it was written I also saw this "THE SIM FROM MY OLD PHONE WONT FIT MY NEW PHONE" So I covered that...not knowing whether it was the size of the new sim that was an issue?

Not very clear I'm afraid slight_frown

Veritas Numquam Perit

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Message 6 of 11
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MI5
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Well it's all there now anyways slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@MI5 wrote:
Well it's all there now anyways slight_smile

True....and the title does include KEEP NO which is probably keeping number...so a waiting game really...:smileywink:

Veritas Numquam Perit

Girl in a jacket
Message 8 of 11
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MI5
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Yup
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 11
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Anonymous
Not applicable

Thank you for your help i will try the link and let you know how it goes thank you

Message 10 of 11
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