Solved: KEEP MY NUBER

JBOSY · ‎18-10-2017

TRYING TO KEEP MY NUMBER I GOT PAC NUMBER WHAT DO I DO NOW

MI5 · ‎18-10-2017

See help here https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Anonymous · ‎18-10-2017

You need to give it to your new provider then the port can begin

MI5 · ‎18-10-2017

See help here https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎18-10-2017

Are you changing network or just changing from monthly to payandgo or vice versa? If changing network the follow the link above

If not then all you need to know is here.

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Marjo · ‎19-10-2017

Welcome to our forum @JBOSY! Did you get all the info you needed? Let us know how you get on and if you have any additional questions!

Cheers @Anonymous, @MI5 & @jonsie for your help!

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