on 13-05-2022 11:26
Hi
I just joined O2 last night and ordered a new phone which is on its way in the coming days, I got my PAC number from vodafone sent to me and entered it last night, when it arrives do I use the Sim that is provided or countinue with the current one I have?
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on 13-05-2022 11:40
on 13-05-2022 11:40
The number should be ported over a few days after you receive the new o2 sim card, I would advise putting the o2 sim card in the new phone, so that the network knows the sim is active.
You should get a text with a date of the port, if you havent a day or so after you get the phone, then contact o2, as something may have caused it get stuck. (these things happen).
There is a guide here on porting in to o2 Guide: Migration & porting into O2
on 13-05-2022 11:40
on 13-05-2022 11:40
The number should be ported over a few days after you receive the new o2 sim card, I would advise putting the o2 sim card in the new phone, so that the network knows the sim is active.
You should get a text with a date of the port, if you havent a day or so after you get the phone, then contact o2, as something may have caused it get stuck. (these things happen).
There is a guide here on porting in to o2 Guide: Migration & porting into O2