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Joining o2

DannyMc99
Level 1: Joiner
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Hi

 

I just joined O2 last night and ordered a new phone which is on its way in the coming days, I got my PAC number from vodafone sent to me and entered it last night, when it arrives do I use the Sim that is provided or countinue with the current one I have?

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madasaf1sh
Level 78: King of Kings
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@DannyMc99 

 

The number should be ported over a few days after you receive the new o2 sim card, I would advise putting the o2 sim card in the new phone, so that the network knows the sim is active. 

 

You should get a text with a date of the port, if you havent a day or so after you get the phone, then contact o2, as something may have caused it get stuck. (these things happen). 

 

There is a guide here on porting in to o2 Guide: Migration & porting into O2  

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12043 Posts
  • 69 Topics
  • 3222 Solutions
Registered:

@DannyMc99 

 

The number should be ported over a few days after you receive the new o2 sim card, I would advise putting the o2 sim card in the new phone, so that the network knows the sim is active. 

 

You should get a text with a date of the port, if you havent a day or so after you get the phone, then contact o2, as something may have caused it get stuck. (these things happen). 

 

There is a guide here on porting in to o2 Guide: Migration & porting into O2  

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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