Italy
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on 27-10-2024 11:59
Hi there, I'm in Italy and apparently I can't make phone calls cqn you explain why? Thank you
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on 27-10-2024 12:01
Some things to try:
Check data roaming is on in phone settings.
Manually search for another network
Turn off 5g
Change your data APN to "mobile.o2.co.uk"
Check with O2 whether you have a roaming bar on your account. Do this via social media
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter (X)( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 27-10-2024 12:17
4G Calling (VoLTE) turned on.
Seems the Italian networks do not play nice with phones that haven't got this.

