on 21-09-2022 08:17
Solved! Go to Solution.
on 21-09-2022 08:28
If you doubt the message then get in contact with o2 by calling them on 202 from your phone, or using social media.
Never click on any links in suspicious emails, and report it to the email in the guide below.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 21-09-2022 08:28
If you doubt the message then get in contact with o2 by calling them on 202 from your phone, or using social media.
Never click on any links in suspicious emails, and report it to the email in the guide below.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 21-09-2022 08:31
I've just tried that address on my PC and it goes nowhere (Telling me Firefox can't find it, also Bit defender won't allow it).
So if it can't get past my PC, it's probably junk @Dingham.
As it's talking about direct debits I would contact O2's payment management, just to make sure.
Details here Guide: Coronavirus Community Help and Support
To pay bills, ask for payment extensions or query bills etc, you need to contact the Payment Management Team.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Veritas Numquam Perit
on 09-12-2022 12:40
Was this a legitimate email? TIA
on 09-12-2022 13:27
on 09-12-2022 13:27