Internet usage

[Anonymous]

My free 500mbs of data ran out last week but I'm now being charged £1 a day for data that I'm not using.

Anyone know why this is?

[jonsie]

Apps or programmes running in the background will be updating. Turn off mobile/cellular data and just use wifi to stop the charges. Switch it back on when your bolt on is renewed.

You could purchase another bolt on which would be cheaper than the £1 a day if you want to leave mobile data switched on.

[Anonymous]

use wifi where possible & cell data when nessesary

[Anonymous · Accepted solution]

Are you positive you have the 500Mb data bolton and you are being charged for data usage?

O2 pretty much stops your data when you get to the limit so that you won't be charged for going over. On your bill, check the Recent Charges section to find out what it is.

The £1 a day is a bolton called 'O2 Web Daily' and the 500Mb is the 'All Rounder' (or equivalent data bolton pre-2011/2012). Both can't be on the same account.

[Anonymous]

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@Anonymous wrote:

Are you positive you have the 500Mb data bolton and you are being charged for data usage?

O2 pretty much stops your data when you get to the limit so that you won't be charged for going over. On your bill, check the Recent Charges section to find out what it is.

The £1 a day is a bolton called 'O2 Web Daily' and the 500Mb is the 'All Rounder' (or equivalent data bolton pre-2011/2012). Both can't be on the same account.

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They don't stop your data, they just slow it down

[Anonymous]

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@Anonymous wrote:

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@Anonymous wrote:

Are you positive you have the 500Mb data bolton and you are being charged for data usage?

O2 pretty much stops your data when you get to the limit so that you won't be charged for going over. On your bill, check the Recent Charges section to find out what it is.

The £1 a day is a bolton called 'O2 Web Daily' and the 500Mb is the 'All Rounder' (or equivalent data bolton pre-2011/2012). Both can't be on the same account.

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They don't stop your data, they just slow it down

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Yeah, you're right - but most requests end up timing out when it's throttled so I usually just say it stops.