Internet problem

[Anonymous]

I bought a Sim today and activated it. But Internet is working...how Cani I fix it?

[jonsie]

Try texting ACTIVE to 2020, save the settings sent to you and reboot the phone.

If that doesn't work we need more info re type of phone and tariff.

[MI5]

What tariff have you got?
What allowances are showing in your "My O2" http://www.o2.co.uk/myo2
As above, phone type will help us....

[Anonymous]

What apn do you have on your phone

[Cleoriff]

Should the OPs post read "but internet ISN'T working"? ...I read it twice

[anticpated]

If the telephone number is viewable in the about details then it's PAYG. Contracts don't reveal them in that section. At least on Android.

First they need to establish their platform and choose the iPhone, Blackberry or Android settings. In the case of iPhone and Blackberry they may need extra activation however anything else can use the generic internet settings which can be found here.

http://www.geeksquad.co.uk/articles/series/apn-mobile-network-settings-learning-series

Just a further note, Virtual Network providers like Tesco, GIff Gaff use the backbone of the PAYG APN's not the contract users APN AFAIK.

[Toby]

Hi Logawa,

Was any of this advice helpful? Well done all