20-07-2013 15:38 - edited 20-07-2013 15:42
20-07-2013 15:38 - edited 20-07-2013 15:42
Hi there,
I'm trying to change my numbers for the international favourites but I am stuck at the step where I need to enter the code I'm being sent. I tried it in Chrome and in Firefox. In Chrome it gives me the error message "Object moved to here" after I type in the code I was sent. When I click the link nothing happens. In Firefox the page doesn't even react after I type in the code and hit "continue". I tried it a number of times with different codes but it just won't work. Any idea what to do?
Thanks in advance!
edit: I just tried it in Internet Explorer and here the button doesn't even react when I enter my number in order to get sent the code. Very frustrating.
Solved! Go to Solution.
on 20-07-2013 15:47
on 20-07-2013 15:47
Ok, I've managed to do this:
I had to use Internet explorer version 10 and view the page in compatibility mode. That's when it finally worked. Very frustrating experience, I hope that doesn't happen to everyone who tries to change their numbers.
on 20-07-2013 15:47
on 20-07-2013 15:47
Ok, I've managed to do this:
I had to use Internet explorer version 10 and view the page in compatibility mode. That's when it finally worked. Very frustrating experience, I hope that doesn't happen to everyone who tries to change their numbers.
on 20-07-2013 16:21
on 20-07-2013 16:21
It does present a problem for everyone I'm afraid. It's been reported many times on here but the problem remains.
on 23-11-2013 16:46
Thanks for the tip. Using internet explorer in compatability mode worked for me as well. Cheers.