on 20-07-2020 13:39
I am unable to make international calls from UK. When I try, I get a message saying "call forwarding active". How can I remove the forwarding so I can make a call, please?
on 20-07-2020 13:42
That message usually just means you have voicemail turned on so shouldn't effect international calls.
It's possible you have a spend cap or internation bar though, so you should call customer service to check.
Guide: Coronavirus Community Help and Support or advice from an O2 Guru to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
on 28-07-2020 16:12