on 04-12-2017 11:30
04-12-2017 11:33 - edited 04-12-2017 11:35
04-12-2017 11:33 - edited 04-12-2017 11:35
Hi @IntCallerBoltOn Ring customer services and ask to be put on the trial.https://www.o2.co.uk/intertrial Explain why you need it...if you meet the criteria you should be ok...
https://www.o2.co.uk/contactus
Veritas Numquam Perit
on 04-12-2017 11:35
on 04-12-2017 11:35
on 04-12-2017 20:04
on 04-12-2017 20:45
on 04-12-2017 20:45
@IntCallerBoltOn wrote:
Thanks Cleoriff. I phoned O2 customer services on 202 and there is nothing they can do to add me to the trial. Basically I have been using the Bolton for the last 10 and in the last 6 years I only use it to talk to my elderly father who lives alone with no other means for communication. It’s a very sad Xmas present that I have to wait until the trial is over in 2018 but the change mgt team failed to give me a like for like alternative. I regret to say other companies have the plan o2 is tryiling so I don’t have to wait... I feel like I’m colateral damage of O2 change manage team which had a poor comms person who could not get a message across straight (“if you are not on trial, you don’t have a line for like option and have to pay the extremely high fees of international calls”.) very poor marketing and PR for O2 I’m affraid. Sad but after 13 years of loyalty to O2 I have no other option but leave!!!
Download Dial 123. It's half the price of calls on the beta trial and works wonderfully well.