Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Tabket contract upgrade to phone

Can it be done upgrade a tablet contract and get a phone instead

Resolved! Termination fee

Hoping for help so thanks in advance.I've just left o2 (Thursday 4th January) and ported my number over to ee. I know I need to pay £35 to terminate early and my bill was due out on the 11th of this month but I've cancelled my dd till I know the whol...

Resolved! Mobile payments

I would like to open services so I can use bako mobile payment services again please

Resolved! My first bill

first bill charges me 88p over please explain

Resolved! Change name on contract?

Hi there I created this account for me and my daughter many years ago for her to have a pay as you go phone. Once she got a job, she got her own pay monthly contract and its connected to the same account. I no longer use O2 myself, so my daughter wou...

Resolved! Moving to Australia

I'm moving to Australia in March and currently have a monthly contract (airtime + device) until May. Ideally I'd like to pay off my contract and keep my number on a Pay As You Go basis, for when I come back to the UK. Is this possible? Can't seem to ...

Resolved! Help! do i need to wait for a new sim for pay monthly, or can i use the PAYG one i have now?

Hi guys, So initially i purchased a pay as you go sim card , was going to pay £25 per month. Then i got a call from an 02 guy which convinced me to switch to a pay-only sim contract £17 per month. That's grand, but my £25 pay as you go sim just arriv...

Resolved! 30 days notice

My 2 year contracts ends 8 March 2018 can I give 30 days notice one month before or do I have to wait till 8 March to give 30 days notice thanks

Resolved! Call forwarding

Hi There, I'm unable to call forward anymore with my iphone 5s... I have also tried **21* but get a page of error messages. I have been into the O2 shop and have live chatted 3-4 times but still the phone won't call forward to my other O2 number. Any...

Resolved! upgrades

Hi,i have an iphone and an ipad and was looking to find out when my upgrade was due?i can see when my iphone is due but when looking on the details for the ipad it doesnt say so unsure whether i can upgrade or not?Any info would be much apreciated Ma...

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