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Insurance claim with no phone

Rufus
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I broke my phone and have been searching the o2 website to try and find out how I can make a claim without having to phone up, as my phone is obviously out of use.

 

Wondering if anyone here would know where i should email/who I should contact.

 

I pay for full coverage insurance.

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MI5
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@Rufus 

Details and claim form here https://www.o2.co.uk/help/digital-services/o2-insurance

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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@Rufus 

Details and claim form here https://www.o2.co.uk/help/digital-services/o2-insurance

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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Rufus
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I'm guessing the idea is to send this claim form by post? Thing is I don't have a printer either...

 

Is there an email address I can send it to?

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Cleoriff
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There's an email address and fax number at the top right hand side of the form @Rufus 

Veritas Numquam Perit

Girl in a jacket
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Rufus
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Awesome mate, cheers

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madasaf1sh
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@Rufus

Do you have a laptop or tablet?

You can always contact o2 by live chat by going to https://www.o2.co.uk/contactus and if/when an agent is available you will get a pop up in the middle of your screen
--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
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@Rufus 

All the details you need are in the link I gave you.

Read it carefully :slight_smile:

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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