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Incorrect bill

Alex34
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madasaf1sh
Level 77: Grand Master
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@Alex34 

 

I would edit all your personal data, as this is a public site, and any fraud or scams that occur, you are 100% liable for. 


You needed to do it all through Virgin Customer Services, as when you cancelled your Virgin Media Services, they would have passed you through to O2 to cancel the sim card. 


If you haven't cancelled you VM services then they will reprice your contract. 

I would start by contact Virgin, and asking them to pass you through to o2 to cancel. - 0345 454 1111 

Cancelling the DD is the worst thing you could do, as until the account is cancelled correctly, you are liable for the charges, and o2 will have no hesitation but to pass it to a Debt Collectors.

 

 

Post Flagged.

 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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Message 2 of 2
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madasaf1sh
Level 77: Grand Master
  • 11643 Posts
  • 64 Topics
  • 3165 Solutions
Registered:

@Alex34 

 

I would edit all your personal data, as this is a public site, and any fraud or scams that occur, you are 100% liable for. 


You needed to do it all through Virgin Customer Services, as when you cancelled your Virgin Media Services, they would have passed you through to O2 to cancel the sim card. 


If you haven't cancelled you VM services then they will reprice your contract. 

I would start by contact Virgin, and asking them to pass you through to o2 to cancel. - 0345 454 1111 

Cancelling the DD is the worst thing you could do, as until the account is cancelled correctly, you are liable for the charges, and o2 will have no hesitation but to pass it to a Debt Collectors.

 

 

Post Flagged.

 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
359 Views