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marcuseaton93 · ‎31-08-2023

Hello,

I am querying some charges on my account I believe to be incorrect.

Can you please clarify why I am being charged for calls when my plan includes roaming minutes and data.

madasaf1sh · ‎31-08-2023

@marcuseaton93

You need to check your bill, and contact o2, as we are all customers on this community

it sounds like you’ll need someone to access your account which can’t be done from here. if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone
Thanks

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎31-08-2023

@marcuseaton93

Our roaming guide may help you to clarify either way Guide: Roaming MegaGuide

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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