custom-community-header-logo.text

Tommydavid87 · ‎13-04-2023

Hi 02. I’ve recently applied two days ago for a phone iPhone 12 Pro Max. Of which deposit of £30 has been taken, you informed me that it would 24hrs and your would give me a update, I’ve received no phone call or email on the update plz can you inform what is going on.

kind regards

Mr T D Lee

MI5 · ‎13-04-2023

@Tommydavid87

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎13-04-2023

@Tommydavid87

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

custom-community-header-logo.text

In regards to my phone iPhone 12 Pro max

o2 PAYG number transfer to o2 pay monthly

Adding a pay-monthly SIM to my account (for anothe...

Re connect

Trying to pay my bill

Lost sim