IMEI and Insurance

[Joam76]

If I take out a new contract with device and insurance, do I have to do anything else to register the device? Has this alread6 been done by O2?

Can't get through on the phone line to make a new claim. Can this be done on line?

[Bambino]

@Joam76 See this: https://www.o2.co.uk/help/digital-services/o2-insurance

Customer service numbers are here: Guide: Coronavirus Community Help and Support 0800 587 4005 seems to be the best to get through.

[Joam76]

Thank you. I saw the link and it wasn't much help. Will try and call again.

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@Bambino wrote:

@Joam76 See this: https://www.o2.co.uk/help/digital-services/o2-insurance

Customer service numbers are here: Guide: Coronavirus Community Help and Support 0800 587 4005 seems to be the best to get through.

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[bigdavie88]

This is done automatically if you purchased the device and insurance through O2 as part of same order.

You can double check by calling customer services.