Solved: I was charged for short codes when travelling abro...

Anonymous · ‎01-12-2016

I was charged £4.99 a day for o2 travel while I was in the US , but the fact is I never sent out any text or call or used the mobile web ! Looking at my bill (a huge one £75 too...) , I can see a number of texts sent out to 9011, I guess its a short code for visual voice mail.

Now how do I make sure this does not happen again when I am travelling abroad next time ?

MI5 · ‎01-12-2016

Dial 1760 to turn off VM before you travel.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎01-12-2016

Dial 1760 to turn off VM before you travel.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

I was charged for short codes when travelling abroad

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14

replacement sim card

So then, this courier arrived