Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Talk

How can i get to talk to a person on o2 help

Resolved! Buying a 'like new' phone

I have been trying to purchase a phone from your like new section for a week now but every time I fill in my card details and checkout it says the payment did not go through. I have tried three different cards, gone through two webchats and gone to t...

Resolved! Phone insurance

Why am I still being charged for o2 insurance. I cancelled this at the end of my last contract, when I started my sim only contract in august 2016.

Resolved! how to unlock the phone

Hi, i'm trying to unlock the phone. Have £15 credit on my Pay as you go sim card. But i'm lost now.Went to O2 website, but I'm in a circle, each page is sending me to the previous one....

Resolved! I want to upgrade tarriff

Why when I want to upgrade can I not get the £12.50 deal being offered... instead you theives want £15.19... after being a loyal customer for 3 years shouldn't we be offered the cheaper option. At this moment in time I am seriously thinking you can p...

Resolved! Cancelling - last bill

If my disconnect day was Oct 30, how many more bills will I have? Lastest bill online has billing period 07 Oct 2016 - 07 Nov 2016. When I click "download and print latest bill" from this page, it shows "Previous Bill" 08 Nov 16 - 07 Dec 16 for same ...

Resolved! £10 sim only tariff but £14 for the same tariff with a device plan??

Why is the same tariff in sim only £10 but when you want to add a device plan it increases to £14 a month for the EXACT same tariff?!Also why is there no email address to contact O2?!

Resolved! Recent order

I recently ordered a tablet on pay monthly on the 7-11-16 but have not heard anything since the initial confirmation email that came with the order number. There is nothing new showing in My Orders on My O2. Just trying to find out if my order has be...

Resolved! download and print bill

HiI am trying to download and print bill to claim cash redemption. When I CLICK the download and print button I get error message DASH_ERR04 account number in target code is invalidAny ideas what this meansThanks for any helpStephen

Resolved! tesco mobile

anyone know if a o2 pay&go sim works in tesco locked mobile

O2

Forum Posts