I want to exchange upgraded phone

Steph09 · ‎14-04-2020

Hi,
I upgraded my phone today. But wanted to look at exchanging for s10 plus. How do I do this? And are there any tariff changes or additional charges made?

Thanks

MI5 · ‎14-04-2020

@Steph09

You'll need to call O2 Guide: Coronavirus Community Help and Support

https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Steph09 · ‎14-04-2020

Thanks very much !

MI5 · ‎14-04-2020

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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