I’ve placed an order and chose the wrong device

[Ash_ley]

Someone please help. I’ve placed an order for the 0% spread the cost option for a Switch and I’ve noticed that it’s not the correct model I meant to buy. Is there a way this order can be amended or do I have to place a new order and do it again? I did also see on the page that you are only allowed to “place one item on a credit agreement at a time”, is this meaning in total or per device? I had tried phoning earlier but there was no option for this service as it was mainly options for my own mobile device and upgrade. If anyone could help with this it would be much appreciated

[pgn · Accepted solution]

Hi @Ash_ley - Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Good luck!