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I still have not received my two new sim cards

Sharon02
Level 1: Joiner
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I had an email saying order had been posted last Thursday still not here 

Message 1 of 4
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pgn
Level 79: Lord of the Boards
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Post? As in Royal Mail? At Christmas? Bwahahahaha!

In any of these affected post codes, @Sharon02?

Impacted postcodes

  • Altens DO (AB10, AB11, AB12, AB35)
  • Ashington DO (NE22, NE62, NE63, NE64)
  • Barry DO (CF62, CF63)
  • Batley DO (WF5, WF15, WF16, WF17)
  • Belfast West DO (BT10, BT11, BT12, BT17)
  • Bingham DO (NG12, NG13)
  • Bristol East DO (BS5)
  • Brixton DO (SW2)
  • Calderway DO (WF12, WF13, WF14)
  • Canvey Island DO (SS8)
  • Clevedon DO (BS21, BS49)
  • Congleton DO (CW4, CW12)
  • Dundee East DO (DD4, DD5, DD7)
  • Dunstable DO (LU5, LU6)
  • Dyce DO (AB21)
  • Eastwood DO (NG16)
  • Ebbw Vale DO (NP23)
  • Erskine DO (PA7, PA8)
  • Glenrothes DO (KY6, KY7)
  • Gloucester North DO (GL3, GL4)
  • Gravesend Rural DO (DA12, DA13)
  • Grimsby DO (DN31-DN37)
  • Hyde DO (SK13, SK14, SK16)
  • Inverclyde DO (PA14-PA19)
  • Inverurie DO (AB51, AB52)
  • Johnstone DO (PA5, PA6, PA9, PA10, PA12)
  • Kettering DO (NN14-NN16)
  • Kidsgrove DO (ST7)
  • Kingswood DO (BS15 and BS30)
  • Lichfield DO (WS7, WS13, WS14)
  • Lisburn DO (BT26, BT27, BT28)
  • Lochgelly DO (KY5)
  • Londonderry DO (BT47-BT48)
  • Mid Rhondda Ganol DO (CF39-CF40)
  • Northfield DO (B31)
  • North Tyneside DO (NE25-NE30)
  • Northwich DO (CW8-CW9)
  • Nottingham South DO (NG2, NG12)
  • Ongar DO (CM5)
  • Plympton DO (PL7)
  • Pontefract DO (WF7, WF8, WF9, WF11)
  • Prescot DO (L34, L35)
  • Radstock DO (BA3)
  • Renfrew DO (PA4)
  • Sleaford DO (NG34)
  • St Helens DO (WA9, WA10, WA11)
  • Thornbury DO (BS35)
  • Tipton DO (DY4)
  • Uddingston DO (G71)
  • Warrington DO (WA1, WA2, WA4, WA5, WA55)
  • Wellington DO (TA21)
  • Westhill DO (AB13, AB14, AB32)
  • Whitehaven DO (CA18-CA20, CA26, CA28)
  • Whitwood DO (WF6, WF10)
  • Wigan DO (WN1-WN6)
  • Wolverhampton DO (WV1, WV2, WV3, WV4, WV5, WV10, WV13 and WV14)
  • Yate DO (BS37)

Throughout the 2024-25 financial year, Royal Mail succeeded in delivering just 77% of first class mail and 92.5% of second class mail punctually, Ofcom found.

 

https://www.belfastlive.co.uk/news/uk-world-news/royal-mail-issues-urgent-christmas-33053220

Message 2 of 4
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Enlli
Level 71: Golden Child
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If O2 post 2nd Class you could be on the new Royal Mail system which they have brought in early.

Week 1 we get a 2nd Class Delivery on Tuesday and Thursday 

Week 2 2nd Class is Monday, Wednesday and Friday. No Saturday delivery.

1st Class should be next day, but it is more like 3 days at the moment

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 4
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MI5
Level 94: Supreme
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@Sharon02 

Expect 10 days from when O2 say they posted to arrival.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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