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I paid outstanding bill on my account money went out of bank but hasn’t changed and still saying owe

Shane211
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I paid outstanding bill on my account money went out of bank but hasn’t changed and still saying owe that balance 

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madasaf1sh
Level 76: Forum Legend
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@Shane211 

It can take upto 48 hours for your account to be restored if it was suspended, and for my o2 to update. 


You will need to call payment management in the morning, and depending on the deliquency is whether they will reconnect your account. 

The number to call is 0800 902 0217 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
  • 10143 Posts
  • 55 Topics
  • 3006 Solutions
Registered:

@Shane211 

It can take upto 48 hours for your account to be restored if it was suspended, and for my o2 to update. 


You will need to call payment management in the morning, and depending on the deliquency is whether they will reconnect your account. 

The number to call is 0800 902 0217 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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