I need a refund

[123gghj]

I cancelled my account and am due a refund but haven't received it. I had an email about a credit note It says to log in to request a refund but as I've closed my account I can't log in

[Bambino]

@123gghj See this guide: Refunds | Account and billing | Help & Support | O2

If that doesn't help, speak to the Payment Management Team on 0800 902 0217/0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support