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I need a new mobile number - I get too much spam

xrayman2k4
Level 1: Joiner
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Hi, I'm an ex VM customer. In the past month it seems that my number has been sold to some dodgy company. For each number I block and report, they return with another. Since I answered and asked to be removed from their list the volume has reduced, but not by much, it has just stopped coming from 020 or 07 (UK) numbers, now they are pretending to be foreign numbers - South Africa, Australia, etc. When I searched +61720048570 who called me? | who-called.co.uk It seems it might be VM who sold my number when they sold me out to O2 😞

They claimed to be VM, but as I challenged them and told them I am no longer a VM customer they got a bit testy. Now they hang up on me, so I just continue blocking & reporting each time they call, and get a new number calling me a few times a day 😞

How do I get a new number? I don't want one, but they don't want to leave me alone.

call spam.jpg

It might not seem much, but it is very annoying. With VM, about 10 years ago I just called 789 and asked for a new number, and got one the next day (they even waived the express delivery fee!). This virtual assistant just keeps trying to sell me a phone, I don't think it understands. Like most AI, it's not very I 😞

Any help or suggestions, please?

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MI5
Level 94: Supreme
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@xrayman2k4 

Guide here Guide: How to change your mobile number 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149787 Posts
  • 641 Topics
  • 28527 Solutions
Registered:

@xrayman2k4 

Guide here Guide: How to change your mobile number 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
Level 67: Unsung hero
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I've got the opposite where spammers regularly spoof my number so I get genuine people ringing me over a missed call. Sadly it's in a very memorable series and if you put the first 4 digits into a search it comes up as possible spam. So I guess there are a lot of us plagued like that.

One of the joys of a creaking telecom system

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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