I have cancelled my contract but was not sent my pac code

[Anonymous]

I was told the code would be sent in a text but have not got it.

I dont want to wait in another queue for a further half hour to be told another lie.

[Liquid]

You can normally get the PAC code then and there:/

Try using the O2 chat

[Anonymous]

the online chat is always busy.
The person I spoke to when I phoned to cancel said they would send it in a text but nothing was sent, looks like another reliability fail.

[Liquid]

How long have you been waiting for the code?

[Anonymous]

I was told within 2 hours about 5 hours ago

[Liquid]

Sorry you'll have to get in contact with them again:(

[Anonymous]

what and get told another lie after waiting in a queue for half an hour.
If I have to phone again I will also terminate the rest of the families phones never to return to a network that does nothing but LIE.
Previous problems about having to phone several times to get something resolved were overlooked but I have now had enough of this terrible network.
8 phones will now go to a reliable network.

[Liquid]

Ok well lets put it this way if you don't get in contact you don't get a PAC code!

[Anonymous]

I will be in contact AGAIN but as I say I will be terminating a further 7 contracts when I do as nothing ever seems to get sorted when you do phone.

[Liquid]

I'm sorry to hear that but I don't work for O2 so it's not my money your taking:/