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[Sus]

I have just taken out a new 24 month contract how do I cancel my pay as you go, I cannot find any contact details on the website 

[jonsie]

You don't need to cancel P&G

Just use credit up and the sim will be disconnected after 6 months of no usage

If you want to keep your number info here

Guide: Migration & porting into O2  

[MI5]

@Sus 

Help here https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

Switching your number from Pay As You Go to Pay Monthly

Fill in the keep my number form. You'll need your temporary Pay Monthly number from your O2 confirmation email or sim pack. We’ll transfer your number within one working day (Monday-Friday, 9am-5pm, excluding bank holidays). If we receive your code after 5pm, you’ll switch within two working days.

On the day of the switch, your Pay As You Go sim will lose signal. When this happens, put your Pay Monthly sim in your phone. If you don't have signal, switch your phone off and on every couple of hours until you get a signal. If you still don't have signal by 6pm, contact us.

Texts and picture messaging can take up to 24 hours to work after the switch.

If your Pay As You Go balance is under £350, it will be transferred to your Pay Monthly account when you receive your second bill. If you're entitled to a loyalty bonus, up to £550, we'll add credit to your fourth bill.