I am moving out of O2 - shambolic service

[Anonymous]

Outrageous QoS

Spend 75 per month last bill 520

no way to get my bill

Vodafone will get it

[Cleoriff · Accepted solution]

Hi @Anonymous Have you checked My O2 to see what you have been charged for? http://www.o2.co.uk/myo2

This will give you a full breakdown https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

Ways to cancel contract here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/How-To-Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

[MI5]

https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-to-get-your-PAC-2017-Update/ba-p/1052278 if you want to keep your number.

[Anonymous]

You will be liable for any outstanding fees when you cancel 

[jonsie]

Sounds like they want the full balance for non payment. ..