I CAN NOT VIEW MY ONLING BILL
on 24-11-2016 00:16
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on 24-11-2016 00:16
O2 double charged me last month, and i can not view my onling bill
when i Sign in my account ,and click my billing it always come out
"Billing system currently unavailable
The information contained here is temporarily unavailable as we are updating our billing system. You can still use the other features as normal, We'll have everything else up and running shortly. In the meantime we apologise for any inconvenience caused."
please help .
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on 24-11-2016 02:12
Try again this morning. My O2 goes offline every night around midnight to update.
When you say double billed are you on Refresh? There will be two payments, one for the handset agreement and one for the airtime. These should add up to your monthly tariff unless it's your first bill which will be slightly more.
https://community.o2.co.uk/t5/Discussions-Feedback/A-Guide-To-O2-Refresh/td-p/877701
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on 24-11-2016 06:25
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on 24-11-2016 06:25
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.