How to pay final bill after leaving o2 for another provider??

[HelpNeededPleas]

I have received my final bill from o2 now that i have left for another provider. However o2 are making it impossible for me to pay this bill as they have cut my access to My o2. Also the phone numbers they provide to use to pay a bill, can only be called from an o2 registered mobile. How am I supposed to pay my bill?

[MI5]

@HelpNeededPleas 

You should have been advised to leave your direct debit in place for the payment to be taken from.

Now you need to call O2 but when asked if you are calling about the number you are calling from, say NO.

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks

[Bambino]

@HelpNeededPleas The Payment Management Team number 0800 902 0217 is a freephone number and can be called from any phone network or land line.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

[MI5]

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@HelpNeededPleas wrote:

Also the phone numbers they provide to use to pay a bill, can only be called from an o2 registered mobile. How am I supposed to pay my bill?

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@HelpNeededPleas 

How to get around that issue answered in my post above, along with the numbers to call 👍

[Oxonian]

@HelpNeededPleas 

Does anything in Guide: How to Pay Your Bill (Airtime & Device Plans) help you ?