03-10-2023 04:32
How do I get my PAC code now that my contract is no longer active?
I ended my contract with O2 but didn’t realise that I could only get my PAC to keep my number whilst my contract was active.
There seems no option to get a PAC code, the line only ended in the last few days.
thank you
03-10-2023 05:28
@THQ You'll need to speak to customer service.
Call 0344 809 0202, 0800 902 0217 (Payment Management Team) or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)