Solved: How do I cancel?

TLeigh · ‎22-05-2023

Hi, I am needing to cancel my sim plan as I am no longer usual the number as I am travelling New Zealand but is there a way to cancel my sim but keep paying for my phone monthly?

Thank you

Bambino · ‎22-05-2023

@TLeigh You cannot cancel just the air time. You would have to pay off the device to do that. See this guide:

How does O2 Refresh work?

I DO NOT WORK FOR O2

View solution in original post

Bambino · ‎22-05-2023

@TLeigh You cannot cancel just the air time. You would have to pay off the device to do that. See this guide:

How does O2 Refresh work?

I DO NOT WORK FOR O2

O2

How do I cancel?

Billing date

Galaxy buds3 pro for £20 offer

Change in payment details

02 travel

Change direct debit