How do I cancel contract at end of 24 term and move

[Anonymous]

Hi - I wish to end my contract when the 24 months expire in December as I wish to transfer to another provider and phone. What's the best way of going about it?

[MI5 · Accepted solution]

Guide here
http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...

[Anonymous]

Cheers MI5, will have a look.

[MI5]

As soon as you transfer your number the account with o2 will close.
The trick is maximising your o2 usage for the lowest cost.

[jonsie]

...and please do not cancel your direct debit until you have had a final bill.

[Anonymous]

You seem the wiseman of O2. So I thought I'd ask you 

I'm gonna cancel my O2 n put either my EE or my giff gaff sim in my iPhone 5s after having problems over the last 2 months after my 2year contract came to an end n I asked O2 for a sim only pay monthly. I got billed for both even though I went online chat to get the sim which they told me my other will cancel when the new sim starts. How wrong were they. A £50 bill.  so I cancelled the sim only one straight away. 

Firtsly how do I unlock my iPhone 5s can't find the form required. 

Secondly how do I get my pac code as I can only find reply as if I've just joined O2.

i don't want to take any sim out yet because I know fine well I'm gonna have problems. N won't be able to connect to iTunes with no data. 

Id appreciate the help although I've messaged Toby too

kind regards 

Nic 

[Anonymous]

Oh n can I swap to n from iPad n iPhone ?

[MI5]

To get your PAC you need to call CS on 202.
To unlock your phone the info is here
http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-ca...

[Anonymous]

Thanks. 

I knew  you would be more helpful than O2. 

Nic

[MI5]

Anytime