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High bill after VAT is added

shir994
Level 1: Joiner
  • 1 Posts
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Registered:

I just joined O2 a few days ago for the 12£ a month tariff and today i got my first bill. I was surprised by the final number of 13.54 £, instead of 12£.the bill states that the tariff price is 11.29 and then the VAT is 2.25.

So i am really surprised since i was expecting 12£ would be the total price per month, is that supposed to be like that?

Also, am i correct that even though i just joined a few days ago, i was charged for the whole August?

 

Thanks!

 

 

 

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madasaf1sh
Level 78: King of Kings
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Registered:

@shir994 

 

It will include some pro rata' days so your first bill is always higher, and then it settles down. 


So you pay for x amount of days till your billing date then the next month in advance.

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12159 Posts
  • 69 Topics
  • 3243 Solutions
Registered:

@shir994 

 

It will include some pro rata' days so your first bill is always higher, and then it settles down. 


So you pay for x amount of days till your billing date then the next month in advance.

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
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