Solved: Re: Help order

Kat86 · ‎23-08-2023

Help, I’ve had this text but don’t understand it:

Just confirming your order has gone through - thanks. Your order number is *************, and you can check on its progress through My O2: https://mymobile2.o2.co.uk/order-history

MI5 · ‎23-08-2023

@Kat86

It's a weird system glitch that happens when O2 transfer you to the new 360 billing system.

Nothing to worry about.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎23-08-2023

@Kat86

It's a weird system glitch that happens when O2 transfer you to the new 360 billing system.

Nothing to worry about.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Help order

New contract

Is my mobile included in my virginal media package

Change of address

02 refund

Changing to a sim only contract