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Glitch!!!

Help_loz_please
Level 1: Joiner
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Hi guys, I’ve just used a code to get some AirPods discounted which I am so glad with! 
although, the website crashed and once I refreshed it said the shop I was collecting it from was out of stock. Then again, I refreshed and my order came back up to which I pressed purchase and had went through to then be notified ANOTHER pair of AirPods have been added to my basket at full price along with the discounted ones!!! Has this happened to anyone else ?? What will happen if I try to return them will they make me return the discounted ones instead ? I only wanted 1 pair because if the discount!!

 

many thanks,

Lauren.

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MI5
Level 94: Supreme
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@Help_loz_please 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>

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MI5
Level 94: Supreme
  • 145954 Posts
  • 636 Topics
  • 28087 Solutions
Registered:

@Help_loz_please 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 2 of 2
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