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Free Ear buds pro

Ianw2003
Level 1: Joiner
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I upgraded to s23 in May 2 days before end off offer,received text message to claim free ear buds ,code didn't work, rung o2 4 times since to ask for any information still no answer to problem. 

Any advice please 

Many thanks 

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MI5
Level 94: Supreme
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@Ianw2003 

Are you selecting to pay in full then using the code to reduce the amount?

If so, you need to persevere with O2. Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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