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Fraud

Anonymous
Not applicable
Someone has set up a casino account using my phone number and is charging to my account can I claim back for the amount they have spent?
Message 1 of 15
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14 REPLIES 14

Beenherebefore
Level 32: Blockbuster         
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@MI5 wrote:
That does appear to be a pretty watertight way of signing up, but there must be a cancellation policy too I imagine?

3.11.Closing Your Customer Account:

 

3.11.1.If you would like to close your account, you must Contact Us. The withdrawable balance remaining in the account will be made available for payment. This payment will be conditional upon establishing your identity and producing the documents required.

 

3.11.2.The method of repayment will be at our absolute discretion.

 

3.11.3.ThePhoneCasino reserves the right to close any Customer Account and to refund to you the 'Withdrawable balance', subject to the deduction of relevant withdrawal charges, at ThePhoneCasino's absolute discretion and without any obligation to state a reason or give prior notice.

 

https://www.thephonecasino.com/terms.html

 

They are Small Screen Casinos Ltd

"My life is a facsimile of a sham"
Message 11 of 15
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jonsie
Level 94: Supreme
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 IF that is the only way of registering then it must have been from the phone unless someone put the wrong mobile number in when registering. Did you receive the confirmation text or were you not aware until charges appeared?

Could this have possibly been set up online on a PC ? 

Message 12 of 15
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MI5
Level 94: Supreme
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It looks very difficult to accidentally subscribe to that one. Maybe there are other methods currently unknown?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 13 of 15
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Beenherebefore
Level 32: Blockbuster         
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Registered:

The only suspicious aspect of this company is that as hard as I try I cannot identify any named person responsible for its operation.

 

Not even the UK Gambling Commission has any personnel data.

 

Nor a trademark application in the USA.

 

Small Screen Casinos Ltd is a private limited company registered in Alderney C.I.

"My life is a facsimile of a sham"
Message 14 of 15
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Cleoriff
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Highly suspicious and very worrying...rage

Veritas Numquam Perit

Girl in a jacket
Message 15 of 15
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