Foreign Debit card

Anonymous · ‎17-01-2016

I live overseas so cannot top up on line or by phone as it accepts only UK registered cards. O2 must lose a lot of business from tourists.

Strange thing is that I can top up Broadband SIM I use for my dongle, but telephone SIMs and Broadband SIMs cannot be combined in one account.

Seems very backward and easy to fix.

jonsie · ‎17-01-2016

Credit will never expire as long as you keep the phone active by making a chargeable call or text every 6 months.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎17-01-2016

@Anonymous wrote:
Hmmn, are you sure? In the O2 shop they said credit would expire if I did not use the phone, which would be the case if I am not in UK. Will look into it again

Yes, I'm very sure.

The sim will switch off if no chargeable call is made in a 6 month period but as long as sim is active the credit remains.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎21-01-2016

Great advice here, thanks for helping guys

I'm sure @Anonymous found them very useful.

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