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Forced to stay with 02 because of an iwatch.

Tooco85
Level 1: Joiner
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my mobile contract is coming to an end. I have a few options. With other carries for better rates. But I am being forced to get a new mobile phone contract at an inflated rate due to having an I watch with 02 meaning paying an additional £262.80 over the 3 years for the iphone 13 max pro with unlimited txts. Unlimited calls and 20gb of data. Vs Virgin media who have the same phone for £48pm but with 24gb of data. Ive called a few times and been told I would receive a call back. The. Asked why I want to talk to a manager whom would call me back 24/48 hours. Shocking customer service for a customer whom has been with them since 2008. 

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MI5
Level 94: Supreme
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I guess you didn't read the T&C's when you were "forced" into buying your watch?

https://www.o2.co.uk/termsandconditions/mobile/watch-airtime-plan-terms

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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