Find usage for each month

[JeanJeanie]

HI,

I got my nana a tablet for lockdown.  I want to check how much data she has used each month to see if I need to chage her tariff.  I cannot find this info anywhere in MyO2.  Where is it hiding?  I can only see what she has used so far this month, not past months.  For that I can only see an average.  As she gets more used to the technology she is using it more, so I really want to see last months usage!

[MI5]

@JeanJeanie 

Have a look at the help here Guide: My O2 - Allowances  

From there you can either see the allowance breakdown (how much you get and when it will renew) and a link to the bolt on section.

 If you then click on previous usage, you get a quick summary of how much you have used in the last 6 months, and an average.

This will be useful come the end of your contract as it will guide you as to how much you may want or need…  

[MI5]

Sorry, edited to add image.

[JeanJeanie]

Hello, 

Thanks for your reply.  This appears to be via an app on the phone.  I am looking on a laptop.  Could you please tell me how to find this information through the MyO2 section on the website?

Thank you

[Cleoriff]

I use a laptop to access My O2 @JeanJeanie 

This might help Guide: How do I get to the 'Download Bill' page? 

It's a big guide but will show you everything you need to know.

[MI5]

@JeanJeanie 

If you are looking online in your MyO2 you need to tap on change tariff and it will show you similar, but only for the last 3 months.