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S4ms4m223
Level 1: Joiner
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I cant afford my bill what can I do
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Bambino
Level 86: Prestigious
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@S4ms4m223 You need to speak to customer service to arrange a payment plan. https://www.o2.co.uk/contactus Call. Don't use Live Chat. Do it today. There will be restrictions on your phone use, but that's better than being disconnected and a negative mark on your credit rating.

I DO NOT WORK FOR O2



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Bambino
Level 86: Prestigious
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@S4ms4m223 You need to speak to customer service to arrange a payment plan. https://www.o2.co.uk/contactus Call. Don't use Live Chat. Do it today. There will be restrictions on your phone use, but that's better than being disconnected and a negative mark on your credit rating.

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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@S4ms4m223 

Help from O2 here https://www.o2.co.uk/help/account-and-billing/payment-support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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Call 202 and ask to speak to the payment management team. They will arrange a payment plan that will be affordable to you. Please don't worry, many people have this problem especially in these uncertain tines. 

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