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1 ACCEPTED SOLUTION
Accepted Solutions
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@S4ms4m223 You need to speak to customer service to arrange a payment plan. https://www.o2.co.uk/contactus Call. Don't use Live Chat. Do it today. There will be restrictions on your phone use, but that's better than being disconnected and a negative mark on your credit rating.
- 23138 Posts
- 1026 Topics
- 3685 Solutions
@S4ms4m223 You need to speak to customer service to arrange a payment plan. https://www.o2.co.uk/contactus Call. Don't use Live Chat. Do it today. There will be restrictions on your phone use, but that's better than being disconnected and a negative mark on your credit rating.
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Help from O2 here https://www.o2.co.uk/help/account-and-billing/payment-support
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Call 202 and ask to speak to the payment management team. They will arrange a payment plan that will be affordable to you. Please don't worry, many people have this problem especially in these uncertain tines.
