Solved: Finalising contract

CuriousGeorge · ‎11-01-2022

I would like to buy a new handset from a mobile phone website but have to pay the remainder of my contract , which is about 5 months. I will still be with o2. How do I pay off my contract early.

MI5 · ‎11-01-2022

@CuriousGeorge

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support

Alternatively, get your new contract and then call O2 to migrate your number and O2 will bill you automatically Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎11-01-2022

@CuriousGeorge

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support

Alternatively, get your new contract and then call O2 to migrate your number and O2 will bill you automatically Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Finalising contract

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