Solved: Final bill for my contract

malaika112 · ‎01-02-2022

it’s really unfair, I’m still being charged for a contract that has been ended in January, my phone is mine but why am I still paying the same amount till today? It just doesn’t make any sense to me at all, this is the first time I’ve had a contract and nothing was explained to me at all

MI5 · ‎01-02-2022

@malaika112

You need to cancel or upgrade to a sim only contract.

Guide: Cancelling Your Contract

Guide: Upgrading Your O2 Phone

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎01-02-2022

@malaika112

You need to cancel or upgrade to a sim only contract.

Guide: Cancelling Your Contract

Guide: Upgrading Your O2 Phone

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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