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Faulty Ipad

Argon2021
Level 1: Joiner
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on ‎12-03-2021 13:24

on ‎12-03-2021 13:24

My Ipad has developed a fault where it continually black screens, I sent to apple but they restored it and sent it back as they could not replicate the fault. The day it returned within 4 hrs it black screened and became unresponsive. I have restored it 4 times since then but it is now dead with no response. Has o2 got any responsibility to replace it.

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MI5
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on ‎12-03-2021 13:39

on ‎12-03-2021 13:39

@Argon2021 

As long as it's still under warranty you go approach either O2 or Apple for a repair.

Apple are more likely to replace it though over O2 repairing it.

https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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