I've just renewed my contract with unlimited minutes and texts and want to cancel the Family Bolt On that has carried over from my previous contract. When I try and do it through the website it just comes up with an error message. Does anyone know a way round this? Or if it's being fixed?
Obviously I could ring customer service but I'd rather not have to spend 20 min on hold if there's a way round it.
Wow, OK, thanks for the quick response. Bit of a pain because when I set it up (and cancelled it) in the past it was really quick and easy doing it online.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Wow, OK, thanks for the quick response. Bit of a pain because when I set it up (and cancelled it) in the past it was really quick and easy doing it online.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
