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Exchanging iPhone 11

Trina100
Level 1: Joiner
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I’ve got a delivery for an iPhone 11 coming this week however I’ve now changed my mind on the colour. Instead of returning the device back through the post and waiting about 5 days for it, can the device be exchanged in a store ?
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Cleoriff
Level 94: Supreme
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Hi @Trina100 

No sorry it has to be returned by post You can change it under the 14 day change of mind policy

https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy 

Best of luck and welcome to the forum Welcome

*The Game Is On*

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 106281 Posts
  • 790 Topics
  • 5478 Solutions
Registered:

Hi @Trina100 

No sorry it has to be returned by post You can change it under the 14 day change of mind policy

https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy 

Best of luck and welcome to the forum Welcome

*The Game Is On*

Girl in a jacket

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