Error 500 and WiFi calling

MRK · ‎11-04-2020

Hi, please can someone help me? I live in the country and need WiFi calling. I just switched to o2. I can’t switch on WiFi and 4G calling on my iPhone. I have followed all the videos, it just says contact o2. And I can’t get through to customer services to reset my account or anything at the moment because of the lockdown. And there My 02 app says Error 500 so is no use. Is anyone able to help? Many thanks

MI5 · ‎11-04-2020

@MRK

All methods we know here Guide: Coronavirus Community Help and Support

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Cleoriff · ‎11-04-2020

And a few other numbers

try these 0800 977 7337, 0800 587 4005 and 0800 090 1808

You could try Skype 0800 032 1402

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/td-p/1305104

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

Best time to try is 8am

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