cancel
Showing results for 
Search instead for 
Did you mean: 

Ending contract

Abbafan1972
Level 1: Joiner
  • 14 Posts
  • 6 Topics
  • 0 Solutions
Registered:

Hi Everybody,

 

I want to call O2 this week to pay off what's left of my contract (there's no option to do this online) and get my PAC to move to another provider.

 

Is it best to call 202 from the account phone and what are the opening hours please?

 

Thanks in advance.

Message 1 of 4
706 Views
3 REPLIES 3

Cleoriff
Level 94: Supreme
  • 122354 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Info on cancellation here @Abbafan1972 

Guide: Cancelling Your Contract 

You will be given your outstanding balance to pay once you request your PAC, all info in the guide.

However, if you want to contact O2, all numbers are in this guide Guide: Coronavirus Community Help and Support 

They open at 8am.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
691 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Abbafan1972 

Opening times

Monday - Friday8am - 9pm
Saturday8am - 8pm
Sunday8am - 6pm
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 4
660 Views

O2Abigail
O2 Support
O2 Support
  • 42 Posts
  • 0 Topics
  • 3 Solutions
Registered:
Hi you need to call o2 to cancel your o2 contract and they can give you the PAC code over the phone or you can text 65075 with the word PAC and this will give you the code to move provider
signature
Message 4 of 4
560 Views